Dutch Rail cannot advertise as being on time
Dutch Rail (NS) has been told to stop advertising its services by claiming that they are on time, the advertising standards authority said on Friday, according to news website nu.nl
A Belgian businessman had complained about an advert targeting business travelers with the pay-off ‘for the person who wants to be on time’. The man said he had regularly had to endure delayed services.
NS argued that 90% of train services do arrive on time and that the slogan should not be taken too literally.
However, the advertising body said that while trains are a reliable form of transport, it was too positive to say they are the most reliable method of getting from A to B.
Both NS and the businessman can appeal against the ruling, nu.nl said.
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