Care providers whose payments have been delayed by the chaos surrounding the personal care budget are being invited to join a class action against the social insurance bank SVB.

The new system for administering the personal care budget (pgb) was introduced in January. To avoid fraud, payments are no longer made to the patient. Carers are now paid by the SVB but are receiving payment too late or not at all.

Last week, a carer won a court case for compensation for late payment from the SVB. The judge decreed that the same employment law applies in this case as in the relationship between an employer and an employee, and gave the woman an increase of 25%.

Her lawyer, Eric van der Goot, has now set up the site PGB-claim and is inviting other carers to join in a class action against the SVB.

The administrative chaos at the SVB has been the subject of a parliamentary debate six times this year and junior health minister Marten van Rijn is under great pressure to deal with the situation.